Last Updated: [Insert Date]

Welcome to NEL BEAUTYONE. By using our website, booking an appointment, or receiving any of our services, you agree to the following Terms & Conditions.

Please read these terms carefully before making a booking.

1. Appointments

Appointments can be booked through our online booking system or by contacting NEL BEAUTYONE directly.

When making a booking, please provide accurate contact information so that we can send you appointment confirmations, reminders, and any relevant updates.

Your appointment is considered confirmed once you receive a booking confirmation from us.

2. Appointment Times

Please arrive on time for your appointment.

Arriving late may reduce the time available for your treatment. Where possible, we will still provide the service within the remaining appointment time, but the treatment may need to be adjusted.

If you arrive significantly late, your appointment may need to be rescheduled and our cancellation or late-arrival policy may apply.

3. Cancellations & Rescheduling

We understand that plans can change. If you need to cancel or reschedule your appointment, please provide as much notice as possible.

Our cancellation policy may require a minimum notice period. Late cancellations or missed appointments may result in a cancellation fee or loss of any deposit paid.

Please check the cancellation terms provided at the time of booking.

4. No-Show Appointments

If you do not attend your scheduled appointment without contacting us, the appointment may be treated as a no-show.

A future booking may require payment of a deposit or full payment in advance.

5. Deposits & Payments

Some services or appointments may require a deposit or advance payment.

Where a deposit is required, the amount and applicable terms will be clearly communicated before or during the booking process.

Deposits may be non-refundable in cases of late cancellation or non-attendance, subject to our cancellation policy and applicable consumer rights.

6. Treatment Suitability

Before certain treatments, we may ask questions about your health, allergies, sensitivities, previous treatments, medications, or other relevant circumstances.

You are responsible for providing accurate and complete information.

Certain treatments may not be suitable for everyone. We reserve the right to decline or modify a treatment where we believe it may not be appropriate or safe to proceed.

Where required, a consultation or patch test may be necessary before treatment.

7. Eyelash Extensions

Clients receiving eyelash extension services should follow all recommended preparation and aftercare instructions.

Results and longevity can vary depending on individual natural lash growth cycles, lifestyle, skincare products, and aftercare.

NEL BEAUTYONE cannot guarantee an identical result for every client.

8. Lash Aftercare

Following your treatment, you may receive specific aftercare recommendations.

To help maintain your results, we recommend following the aftercare instructions provided by your beauty professional.

Failure to follow recommended aftercare may affect treatment results or longevity.

9. Patch Tests

Certain treatments may require a patch test before your appointment.

Where a patch test is required, the treatment may not be performed if the required test has not been completed within the appropriate timeframe.

A patch test does not guarantee that a reaction will not occur.

Please inform us immediately if you experience any unusual reaction following a treatment.

10. Results

Beauty treatment results vary from person to person.

Factors such as natural lashes, skin type, hair growth, lifestyle, previous treatments, and aftercare can influence results.

While we always aim to provide excellent results, we cannot guarantee a particular outcome.

11. Children & Minors

Some treatments may have age restrictions.

Clients under the applicable minimum age may require parental or guardian consent, or certain treatments may not be available.

Please contact NEL BEAUTYONE before booking if you are unsure whether a treatment is suitable for your age.

12. Refunds

Payments and deposits are subject to the terms communicated at the time of booking.

Where a service has already been performed, refunds will generally not be provided solely because a client changes their mind about the treatment.

If you have a concern about a service you have received, please contact us as soon as possible so that we can discuss the matter and, where appropriate, assess the treatment.

Nothing in these Terms & Conditions affects your statutory consumer rights.

13. Gift Cards & Promotions

Promotional offers, discounts, gift cards, and special packages may be subject to additional terms.

Promotions cannot be exchanged for cash unless otherwise stated.

NEL BEAUTYONE reserves the right to withdraw or amend promotional offers where permitted by law.

14. Website Content

We make reasonable efforts to ensure that the information on this website is accurate and up to date.

However, service availability, pricing, opening hours, promotions, and other information may change without notice.

Images displayed on the website are intended for illustrative purposes and individual treatment results may vary.

15. Privacy

Personal information provided during bookings or enquiries will be handled in accordance with our Privacy Policy.

We may use your contact information to manage your appointment, provide appointment reminders, respond to enquiries, and provide relevant service communications.

16. Changes to Our Services

NEL BEAUTYONE reserves the right to modify, introduce, or discontinue services, prices, availability, and appointment policies when necessary.

Any significant changes will be communicated where appropriate.

17. Limitation of Liability

To the extent permitted by applicable law, NEL BEAUTYONE will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page, together with the date it was last updated.

19. Contact Us

If you have any questions about these Terms & Conditions, your appointment, or any of our services, please contact us.

NEL BEAUTYONE

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Salon Address]

Thank You

Thank you for choosing NEL BEAUTYONE. We look forward to welcoming you and providing a professional, comfortable, and personalised beauty experience.