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Faq
Eyelash Extensions & Beauty Treatments
What are eyelash extensions?
Eyelash extensions are individually applied to your natural lashes to enhance their length, fullness, and definition. At NEL BEAUTYONE, your lash style can be customised to create anything from a natural, subtle look to a fuller, more glamorous finish.
How long do eyelash extensions last?
With proper aftercare, eyelash extensions can typically last several weeks. As your natural lashes naturally shed, regular infill appointments can help maintain a beautiful, full appearance.
How long does a lash appointment take?
Appointment times vary depending on the treatment and the desired look. Your booking confirmation will show the estimated duration of your selected service.
How do I choose the right lash style?
We can help you choose a style based on your natural lashes, eye shape, lifestyle, and the look you want to achieve. Whether you prefer natural, elegant, or glamorous lashes, we’ll help you find the right option.
Can I wear makeup with eyelash extensions?
Yes, but it’s best to use lash-friendly, oil-free products around the eye area. Avoid heavy or oil-based products that may affect the longevity of your extensions.
How should I prepare for my lash appointment?
Arrive with clean lashes and avoid wearing eye makeup before your appointment. Removing mascara and other eye products beforehand allows for a cleaner and more efficient application.
How do I look after my eyelash extensions?
Keep your lashes clean, avoid rubbing or pulling them, and follow the aftercare advice provided during your appointment. Gentle daily cleansing can help keep your lashes looking fresh and beautiful.
When should I book a lash infill?
Infill appointments are recommended as your natural lashes grow and shed. The ideal timing can vary depending on your natural lash cycle and how well you care for your extensions.
Can I book an appointment online?
Yes. You can conveniently book your appointment through our online booking system. Simply choose your preferred treatment, date, and available time.
What happens if I need to cancel or reschedule?
We understand that plans can change. Please contact us as soon as possible if you need to cancel or reschedule. Our cancellation and booking policies may apply.
Can I get eyelash extensions if I have sensitive eyes?
If you have sensitive eyes or have experienced reactions to lash products previously, please let us know before your appointment. We can discuss your concerns and determine the most appropriate option for you.
Do you offer other beauty treatments?
Yes. NEL BEAUTYONE offers a range of beauty treatments. Please visit our Services page to explore the treatments currently available.
Have another question?
We’re happy to help.